Contact Us
Need help with your Rip Curl order, shipping update, return, exchange, product question, or account issue? Our support team is here to help you get the right information as quickly as possible.
Email Rip Curl Support
For customer service, email us at:
We aim to respond within 24–48 hours during customer service hours.
Before You Send Your Message
To help us review your request faster, please include as much detail as you can in your email or contact form message.
- Your full name
- Your order number, if your question is about an order
- The email address used at checkout
- A clear description of what you need help with
- Photos, product names, sizes, or colors if your question is product-related
How Can We Help?
Order Support
Contact us for help with order questions, order details, checkout issues, or account-related order help.
Shipping Support
Reach out if you need assistance with a shipping question or need help reviewing information connected to your order.
Returns & Exchanges
We can help with return and exchange questions, including what details to include when contacting support.
Product Questions
Ask us about Rip Curl product details, sizing questions, colors, styles, or product information before or after ordering.
Account Help
Email us if you need help with account access, account details, or customer information connected to your order.
General Support
Not sure where your question fits? Send us a message and we will help direct your request.
Use the Contact Form
Use the contact form on this page if you prefer to send your message directly through the website. Please include your order number and the email address used at checkout when your request is order-related.
Customer Service Hours
Our customer service hours are Monday–Friday, 9:00 AM–6:00 PM.
Messages sent outside these hours will be reviewed during the next available support period.
Privacy Reassurance
Please only include information needed to help us review your request. Details you share with customer support are used to assist with your inquiry, such as orders, shipping, returns, exchanges, product questions, or account help.
We’re Here to Help
Thank you for contacting Rip Curl. Send us your question, include the details we need, and our support team will get back to you within 24–48 hours.